Contact us

A question, an idea or a problem with the app? Write to us. We read every message.

Write to us

Send us an email and we'll reply as soon as we can, in English, French or Arabic.

Email us

petto.ai.contact@gmail.com

Other ways to reach us

  • From the app

    Open the menu and tap Report App Issue to send us a message, with a screenshot if it helps.

  • By phone

    You can also reach us by phone. For most questions email is quickest, and it lets you send screenshots.

  • Privacy and your data

    To get a copy of your data, correct it or delete it, or for any privacy question, write to us with “Privacy request” in the subject. In the app, the Privacy Center in the menu shows what PETTO keeps and where to manage it.

  • Quick answers

    Your answer may already be in our Help Center: adding a pet, reminders, the assistant, your data and more.

  • Who makes PETTO

    PETTO is made by Houcine Bousfiha, an independent developer based in Casablanca, Morocco.

What helps us help you

Tell us what you were doing, what you expected and what happened instead. Your phone model and the app version (at the bottom of the menu) help us find a problem faster.

Never send us your password, whether for PETTO or for your Apple or Google account. We'll never ask for it.

PETTO's robot holding a checklist, surrounded by pets